Mon-Thu: 12:00pm - 6:00pm Friday : CLOSED Sat-Sun : 10am-5pm
6030 Unity Dr Suite M, Norcross, GA 30071

**Refund and Exchange Policy for eHub Supply**

At eHub Supply (, we value your satisfaction and strive to provide the best possible shopping experience. This refund and exchange policy outlines the terms and conditions under which refunds and exchanges are offered. Please read this policy carefully before making a purchase.
**1. Non-Refundable Deposit for Training Courses:**
Deposits made for training courses, including but not limited to skincare workshops, permanent makeup courses, and eyelash extension workshops, are considered binding and non-refundable under any circumstance.
**2. Eligibility for Refunds and Exchanges:**
To be eligible for a refund or exchange, the following conditions must be met:
- The item must be unused and in the same condition as when received.
- The item must be in its original packaging.
- A receipt or proof of purchase is required.
**3. Timeframe for Refunds and Exchanges:**
We offer refunds and exchanges within the first 30 days of your purchase. If more than 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange.
**4. Refunds for Regular Priced Items:**
Refunds are applicable only to regular priced items. Sale items are non-refundable.
**5. Gift Returns:**
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return.
**6. Exchanges:**
We will replace items that are defective within the first 30 days of your purchase. To initiate an exchange, please send an email to to obtain the required Return Merchandise Authorization (RMA) then ship your item to:
6030 Unity Drive Suite MN
Norcross, Georgia 30071
**7. Exempt Goods:**
The following items are exempt from refunds:
- Gift cards
- Some health and personal care items
**8. Refund Process:**
Upon receiving your returned item and conducting an inspection, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be automatically applied to your credit card or original method of payment within a specified number of days.
**10. Late or Missing Refunds:**
If you have not received your refund, please check your bank account. Contact your credit card company if necessary, as it may take time for the refund to be officially posted. If you still haven't received your refund, contact us at or (844)416-3200.
**11. Shipping Details:**
Please do not send the product back to the manufacturer. Ship it to the following address:
6030 Unity Drive Suite MN
Norcross, Georgia 30071
Customers are responsible for the shipping costs associated with returning items. Shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund.
Delivery times for exchanged products may vary based on your location.
Please note that we cannot guarantee the receipt of your returned item, so we recommend using a trackable shipping service.
For any further assistance or inquiries regarding our refund and exchange policy, please contact us at or (844)416-3200.
Effective Date: November 1st, 2021
This refund and exchange policy is subject to change at our discretion. Please refer to our website for the most up-to-date version.